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Hp Latex 310. Missing Optimizer Cartridge

#1 scottskinner737618 2 months ago

Came into print today and it says my optimizer cartridge is missing. I had an old one laying around and put it in. Restarted printer and it says it is still missing. Any ideas. Thx in advance.

#2 HP Daniela Ciolompea 2 months ago

Hi @scottskinner737618,

I suggest to clean the connector between the cartridge and printer and replace the cartridge with a new one (do not use an old one). If it still doesn't still work, contact your support representative.

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