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Print and Cut 115 Firmware md9985_035 - wont run

#1 prometheusprints7695 2 months ago

I am having issues with contour cut alignment and most threads say to check your firmware. I am currently running with 034 and see there is a newer version md9985_035. When I try to download this from the HP website (from multiple computers) https://support.hp.com/us-en/drivers/selfservice/hp-latex-115-print-and-cut-solution/17296640/model/17296641 - instead of running I get the following details: (No issues with flash BTW...)

I have also tried the Calibrate OPOS and a few other tips from the group, still cutting just off to the left from my print and cut contour

;@: UPGRADE_FLASH S0MW9985 S0MW9985V2

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

#2 HP-ColorGuy 2 months ago

HP Latex Cutter firmware updates are installed via the HP Cutter Control software tool. It is available for download - see attached screen grab.

Attachments
   hpcc.JPG
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#3 HP Daniela Ciolompea 2 months ago

Hi @prometheusprints7695,

I suggest upgrading the RIP to the last version. If the issue persists please contact HP support.

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The opinions expressed above are the personal opinions of the authors, not of HP.

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