Hello, new user here.

My HP315 started printing magenta only for the first couple passes along the entire job length. It's difficult to explain so here is a video.

https://youtu.be/zToR9dtei40

The entire job's colours end up being way too cool. I've done a colour calibration test with no noticeable changes. It doesn't;t show up well in the video but the first 2 or 3 passes along the entire job are solely magenta, then the other colours appear after 3ish passes.

Any ideas as to what is causing this? Any advice will be greatly appreciated! Thank you.

Hi @frasier7319,

Have a look at this article that we have published recently:

https://hplatexknowledgecenter.com/blog/how-fix-ink-migration-issues-latex-300-and-500-printer-series

The steps to follow are:

• clean the Printheads
• print the Printhead Test Plot
• if the ink is migrating -> dump plot
• re-do the color calibration

I hope this helps.