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Can Not Login to hp wallart

#1 Saeed6281 3 days ago

Hi. I have an account with hp wall art. which is my printer is registered to. i have forgotten my password but i am not able to reset the password because i don't receive the code from hp. i have open the new account but i can not register my printer due to is still linked to the old account. the old account email address is: orders@musiccitysigncompany.com can anyone help with this please. thank you.

#2 HP-Sonia 17 hours ago

Hello @Saeed6281 Do you agree to delete the old account? Which is the email linked with the new account? Please do not use @ use (at) while telling your contact email.

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