I have an account with hp wall art. which is my printer is registered to. i have forgotten my password but i am not able to reset the password because i don't receive the code from hp. i have open the new account but i can not register my printer due to is still linked to the old account. the old account email address is: firstname.lastname@example.org
can anyone help with this please. thank you.
Do you agree to delete the old account?
Which is the email linked with the new account? Please do not use @ use (at) while telling your contact email.
#2 Yes please if you can delete the old account that would be great
the email associated with the old account is orders(at)musiccitysigncompany.com
the new acount email is saeed(at)mysiccitysigncompany.com
Hello! We have deleted the account associated with the email Orders........ Now you can create a new account with the email as they want.
Please let us know if you are facing any other issue. Happy to help
Were you able to add the printer again?
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