Cancel search

Ink Issue, question about warranty.

HP Latex 300 Series

#1 Kazziu a year ago

Hello fellow Hp Latex users!

I'm a new HP Latex 360 user.

Recently i have bought oryginal sealed Latex inks 831c on a trip in Spain with one year warranty, after installing the Yellow cartridge and printing 15ml of this ink i got an ink level sensor error, so i had to switch to an older nearly empty cartridge which is ok, no error. Now my question is, can i replace this faulty cartridge directly in HP because the main HP dealer in my country won't replace the cartridge since i haven't bought from them. Can anyone help me with this matter?

#2 HP-Sonia a year ago

Hello @Kazziu

Where are you located?

#3 Kazziu a year ago

I'm located in Poland. The main distributor of HP Latex here in Poland said that i cannot turn faulty inks back becouse i didn't buy them from them.

#4 HP-AyelenFernandez2 a year ago

Dear Kazziu,

Can I contact you by private message? In order to have more information about your case and try to help yu more.

Looking forward to hearing from you again,

Regards,

Aye.

The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...