Cancel search

something's wrong BLACK areas of my printed image on a polyester film

HP Latex 360 Printer

#1 chAnDOS 2 years ago

I need some help with some of my images that has light black gradient portions. Please see my attachments..


#2 HP-MarcM 2 years ago

Hi chanDOS,

Con you provide me some more information about your issue? Which printer are you using?

Looking forward to hearing from you.

#3 chAnDOS 2 years ago

Oh yes, we have a problem with the print result.. just take a look with the attach pictures the CYMK Image and the print result... They're using a Printer HP LATEX 360 and ORACAL Polyester Film...

#4 chAnDOS 2 years ago

Oh sorry,. The Film they're using is Soft PVC film with permanent, transparent polyacrylate adhesive

and the software they're using with the printer is Caldera Software... Thanks

Best regards,


#5 HP-MarcM 2 years ago

Hi chanDOS,

I'm not sure if you are referring to the image's grain or the black mark inside the red circle?

Would be great if you can contact your reseller and he can confirm that this is not a issue with the RIP configuration or if that is not part of the image.

Looking forward to hearing from you,


#6 chAnDOS 2 years ago

Oh sorry reffering the black mark inside the circle it should be just black gradient like on the original image.. I have a better a sample of print out that has the same problem too..

#7 HP-MarcM 2 years ago

Hi ChanDOS,

You can try with an "Automatic PH alignment" and then run a "Color Calibration" with the issue's profile.

I hope this helps, please keep me posted.

Have a good day,


#8 chAnDOS 2 years ago

Thank you very much sir,... we'll try this out...

#9 HP-MarcM 2 years ago


Please, let me know if this helps.


The opinions expressed above are the personal opinions of the authors, not of HP.

To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex


HP Latex Blog