Cancel search

Replacement parts?

#1 SignStef a year ago

My staff has managed to break the flimsy plastic parts on my HP 360. Well I broke one when the spindle rolled off the bed while I was trying to get the blue end cap on and smashed my foot, and munching the cap with the gear ( glad it was not staff or I would have had a work comp claim). The blue end caps that should keep the media from drifiting do not hold any longer so on longer runs we have lost the right side of the print as it went off the media. Also the plastic parts that form the bed have broken and the one on the gear end is held still by a small clamp. Sorry I'm rambling Where does one purchase replacement parts? I can find them on the HP site but there seems to be no way to purchase, I have wasted so much time on HP's site looking for answers and only going in circles.

Thank you for your assistance.

#2 HP-MarcM a year ago

Hi SingStef,

If you want to purchase spare part for your printer, you must contact your support source in order to get them.

Hope this helps.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...