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Not at all likely
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Extremely likely
The color on all our prints has suddenly color shifted. Anything grey prints with a magenta hue.
It's not just a one media that's affected - I've seen this issue on 2 substrates so far. One of the profiles was a preloaded hp profile. The other is a profile provided by Avery.
I have tried recalibrating several times, cleaning print heads, aligning print heads, and creating a new profile from scratch from the from panel. Nothing has helped.
We've had 2 technicians visit from our reseller. Both were stumped and finally suggested replacing all the printheads - a $600 suggestion that I'm not convinced will do anything.
It's got to be a calibration/icc issue and I'm just not experienced enough to figure it out. Any help would be appreciated.