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Latex 330, touch screen issues

#1 williamsandbrown6666 4 weeks ago

I'm having issues with the touch screen on my Latex 330 machine. The lower rh areas , any buttons that need touching in that areas are just not working. Causing lots of problems now.

I've got the latest firmware, and tried re-starting etc.

The machine is only 4 years old, bit disappointing if the screen is failing.

Appreciate any advice

Thanks Nick

#2 HP Daniela Ciolompea 3 weeks ago

Hi @williamsandbrown6666,

After having read your comments, I suggest getting in touch with HP support for this issue.

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#3 williamsandbrown6666 3 weeks ago

#2 Thanks for the reply. I don't have support/warranty anymore, hence why I posted the question here.

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