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Latex 310 - Light Cyan Banding - 98:03 error

#1 Roy_Kuzmich a year ago

Hi all,

My client had some banding at the beginning of prints and also had some banding from Light Cyan as could be seen in test prints. I thought he had already replaced the PH so I performed the following: Force Drop Detect - Reset flag and Drop Detector Calibration - calibrate Primer, run PH cleaning 3 times.

I replaced the LC-LM printhead, ran the PH calibration and all appeared to be OK on the test prints.

Less than one week and he says the issue has returned.

attache dimage shows the banding.

the client prints with a gutter and on the gutter you can see the Light Cyan banding.

What else can we do?

Roy K

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#2 HP-Sonia a year ago

Hello Roy_Kuzmich

I would recommend your client to replace the LM and LC ink cartridges together with the LM-LC Printheads. Once this is done check if the problem comes back to you. In that case, I will suggest to contact your support team.

Please keep us informed about it!

The opinions expressed above are the personal opinions of the authors, not of HP.

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