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L360 substrate shifting issue

#1 petehusky 10 months ago

Hi there - we run 2 L360s, both printing onto fabric. One has an issue where the fabric shifts slightly while printing - meaning the print whilst still looking good, isn't square. So when we fold it, the print doesn't fold it's a little trapezoidal. We've tried reloading the substrate, re-aligning, but can't get it fixed. The other printer doesn't do it. Can anyone help please?

#2 HP-AyelenFernandez 10 months ago

Dear petehusky,

Thanks for ask!

Please, could you attached some images? Thanks a lot for that!

What media are you using? Do you know if it's certified? Are you using the correct profile? How often does the issue happen? Have you tried swapping media between printers?

Please, provide me more info and ''ll help you asap.

Thanks a lot!

Wrm regards.

#3 petehusky 10 months ago

yes have tried that - it's almost like the fabric is trying to move slightly as it's printing - we have the skew set to 1mm when we load the fabric. it is certified and we are using the correct profile and sometimes it is better and sometimes worse. The prints are typically only A0 in size. Aside from skew are there any other ways to ensure it is loaded on totally straight?? (assuming that is the issue)

#4 HP-Sonia 9 months ago

Hello @petehusky

Can you please let us know wich media and profile you are using? We might give you further explanations with this inofrmation.

#5 petehusky 9 months ago

Berger Revolution Fabric (and profile)

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