Hi grafix1,
Looks to me like something could be broken and it's blocking the carriage. I would suggest you to contact your support source in order to check the printer.
I can't find anything broken. The carriage is fine. The printhead cleaning cartridge is not moving far enough forward and the carriage is hitting it. I have tried a cleaning cartridge, still the same problem.
Hi grafix1,
Have you been able to move the carriage? What was the problem?
I just finished replacing the entire service station. Its seems to work fine now.
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I was printing on some heat tranfer vinly and the carriage hit the vinyl. The carriage then stuck on top of the maintence station. It didn't rip the vinyl and I can't see any under the carriage. Any suggestion on how to get carriage to move? It's locked and I can't get to the screws to remove the service station under it. Thanks in advance.
Solved! Go to Solution.