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ink leakage detected in black supply Latex 310

#1 jurmal a month ago

Hi, i have masage 26.07.10 ink leakage detected in black supply,not masage about broken bag like in instruction, i check cartrige no leakage, i have latex 310

#2 jurmal a month ago

This message i have

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#3 HP-Sonia a month ago

I am afraid that this is a clear action for the service agent. If you are not seeing the leakage, but the printer detected it, the leakage might be inside the printer. Support service will be able to give you full assessment.

#4 paulelw a month ago

This is a Broken bag error but it can be a couple of things.

Check the cartridge. Ink can leak from the damaged ink cartridge and contaminate the pressurized air system.

Check your ink tubes. Air can get inside the Ink System causing bubbles in the Ink Tubes, which can damage the printheads.

The PCA can be damaged. If the ISS Bottom PCA has been damaged by ink, and cannot be repaired; it must be replaced.

A Service Engineer needs to assess this and replace any parts.

The opinions expressed above are the personal opinions of the authors, not of HP.

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