ink leakage detected in black supply Latex 310

#1 jurmal 5 years ago

Hi, i have masage 26.07.10 ink leakage detected in black supply,not masage about broken bag like in instruction, i check cartrige no leakage, i have latex 310

#2 jurmal 5 years ago

This message i have

Attachments

IMG_20181207_135953.jpg

Was this helpful?

Yes0

No0

How can we improve it?

#3 HP-Sonia 5 years ago

I am afraid that this is a clear action for the service agent. If you are not seeing the leakage, but the printer detected it, the leakage might be inside the printer. Support service will be able to give you full assessment.

Was this helpful?

Yes1

No0

100% of users thought this content was helpful.

How can we improve it?

#4 paulelw 5 years ago

This is a Broken bag error but it can be a couple of things.

Check the cartridge. Ink can leak from the damaged ink cartridge and contaminate the pressurized air system.

Check your ink tubes. Air can get inside the Ink System causing bubbles in the Ink Tubes, which can damage the printheads.

The PCA can be damaged. If the ISS Bottom PCA has been damaged by ink, and cannot be repaired; it must be replaced.

A Service Engineer needs to assess this and replace any parts.

Was this helpful?

Yes0

No0

How can we improve it?

#5 NorthwestProWraps 5 years ago

#2 how did you fix that? im having the same issue with magenta and its brand new i tried the old one and it says the same thing nwprowraps@gmail , sean

Was this helpful?

Yes1

No0

100% of users thought this content was helpful.

How can we improve it?