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hp latex l25500 error 79:04 before starting the job

#1 limuel 2 years ago

hp latex l25500 error 79:04 before starting the job, anyone encounter this issue

#2 HP-MarcM 2 years ago

Hi limuel,

I've checked this error message with some experts on the L25500. This error message indicates a generic firmware error (equivalent to a blue screen in windows). There are several issues that could cause this error message to appear. I will recommend to contact your support source in order to identify properly the cause of the message.

#3 current 10 months ago

I am fighting with this too.

Looks like the latest firmware is v.7 I have v.5 and it won't accept v.7 for some reason.

I am looking for versions between v.5 and v.7 in hopes that I can gradually get up-to-date

Here is what I found:

79:04

Generic Firmware II

SE Code: 79:04 - Generic firmware error IIProblem Description:Generic Firmware error.Corrective Action:•Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect thepower cord and power On the Printer.•Check that the Printer has the latest Firmware version, if not, update the firmware to the latestversion.•Try using different selections in the RIP to print the image.•For more detailed information on troubleshooting the 79:04 system error refer to Page 72

#4 HP-Sonia 9 months ago

Hello @current

System error 79:04 is a generic error produced by something related with the Firmware. In order to solve it I suggest you to contact your support service.

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