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HP Latex 370, Take-up reel uninstalled

#1 g.kuiper5241 3 weeks ago

There is the message Take-up reel uninstalled, at the Roll info screen on the printer. First on one HP 370 and later the same message on the second HP370 Latest Firmware is on the printers. Cable connections are OK Even so the take-up reel is working

#2 HP-ayelenfernandez 3 weeks ago

#1 g.kuiper5241

The best recommendation that I can give you is to contact your reseller for any issue with your Take Up Reel.

Please, let me know if they say something else, Warm regards

#3 craigmorgan 2 weeks ago

Hi there, did you ever find a solution to this problem? We are experiencing the same issue on our HP Latex 330.

#4 HP-Sonia 2 weeks ago

#3 Unfortunatly, you should talk with your support service. It is not possible to help you online.

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