HP Latex 365 printer: initialization problem/error 63:20
Error message 63:20
"A potential problem has been detected. You can continue to use the printer, but with limited performance in some features."
After pressing OK: the initializing process stucks/freezes at 1% or 18% not further.
Switching power on/off rear button, unplug power cords is not solving the problem.
Can anyone help?
Thanks in advance.
this code 63:20 means
Potential problem entering sleep mode.
try updating FW from usb
Thanks for the advise. I have updated the fimware on USB key. But after the new FW is loaded (15 minutes later) System reboots and is freezing again during Initialization process.
1% or 18%. Still same problem. I ordered a technician on site service.
Problem solved: replacement of network card.
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