i have a problem with my Hp latex 310as it shows in the photos i have a bad color for print heads, although i had changed the print heads and the carriage main PCA
If not all printheads have been replaced, replace the magenta and optimizer printhead.
Then, perform the printhead cleaning.
If the issue continues please contact support services.
Your media should not be crinkling and buckling and this will cause further head-strikes and damage printheads.
Either move it to find a fresh smooth area or change for a better or newer media roll.
Once you have a successful section/area then check your printheads with a diagnostic and change out any printheads showing breaks. Any printheads not satisfactory and within warranty can be exchanged for new.
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