If not all printheads have been replaced, replace the magenta and optimizer printhead. https://hplatexknowledgecenter.com/blog/how-to-replace-a-printhead-on-the-hp-latex-300-series Then, perform the printhead cleaning. If the issue continues please contact support services.
Your media should not be crinkling and buckling and this will cause further head-strikes and damage printheads. Either move it to find a fresh smooth area or change for a better or newer media roll.
Once you have a successful section/area then check your printheads with a diagnostic and change out any printheads showing breaks. Any printheads not satisfactory and within warranty can be exchanged for new.
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i have a problem with my Hp latex 310as it shows in the photos i have a bad color for print heads, although i had changed the print heads and the carriage main PCA