Hi @Traciak505793, What printer do you have? Have you tried to clean and align printhead as explain in the user guide of the printer (look for your printer here in the latex knowledge center). Check also this thread: https://hplatexknowledgecenter.com/forum/printers/re-light-cyan-light-magenta-printhead in case it helps.
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I got problem with my go latex , They dony print corectly cyan nad light cyan somebody know how to ventin prindhead ? Tej printhead is new