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FlexiPRINT and Latex 310/360

#1 TG-FrankW 3 years ago

Hi All

Today a strange problem have appeared which have encountered a few months before too after installing a new Latex 300-device:

When trying to print from FlexiPRINT to a Latex 310, the RIP remains to "Printing ...0%" for a long time, while the printer do not react at all. This only happens when printing from a Windows 7-Station, when printing from an older XP-station everything works ok.

I had that a few months ago too, with a Latex 360, there with a regular FlexiSIGN-PRO 11: this printer have started several minutes after the RIP has changed to "Printing ... 0%" ... they have re-installed the complete PC, after that the configuration works.

Is there any idea what can be the reason for that problems? Synchronizing Media und accessing EWS works fine an in regular speed.

#2 HP-MarcM 3 years ago

Hi TG-FrankW,

I know it's been a long since you post the question. Apparently, if after reinstalling the RIP everything works fine again, probably the problem was that the media list have been somehow corrupted.

Nowadays we don't know the exact cause of this problem. I will let you know the reason as soon as I will know it. By now, I'm afraid that the solution is to reinstall the RIP in your PC.

The opinions expressed above are the personal opinions of the authors, not of HP.

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