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cutting plotter

HP Latex 335 Print and Cut Solution Printer

#1 jkouakou5348 4 years ago

Hello, partner,

I need your help because we have a customer who has a plotter that cuts overflowing. Thank you for providing us with tips on how to fix his problem.

cordially

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#2 HP-Sonia 4 years ago

Hello @ jkouakou5348

In case the contour does not match the printed design, then check the following items:

  • The shift calibration determining the offset between the knife tip and the OPOS sensor may be off. Run the OPOS offset calibration test. [MENU] – [SYSTEM SETUP] – [CALIBRATIONS] – [CAL. OPOS].
  • The sensitivity of the OPOS sensor may not be set correctly for the media used. Check the OPOS sensitivity setting. [MENU] – [SYSTEM SETUP] – [CALIBRATIONS] – [CAL. MEDIA].
  • The software generating the contours (RIP) may contain a bug. Update the software.

If the issue persists, we suggest contacting HP support.

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#3 support20360 a month ago

#1 In case the contour does not match the printed design, please go through the calibration process. When you click the Print+Cut button, there should be a Calibrate button where you can change the offset values. If it sitll does not work, Try using a third-party vinyl cutting software, such as Easy Cut Studio, XFCut and etc.

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#4 support20360 a month ago

The free trial version of the third-party vinyl cutting software may be downloaded from https://www.easycutstudio.com/download.html

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The opinions expressed above are the personal opinions of the authors, not of HP.

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