Cancel search

Print Head Anomalies/Misfiring issues

#1 bjorn.b5176 8 months ago

Hello, has anyone seen this and know how to resolve the issue. Our print heads on our HP 365 are less than 2000 ML on each and these data line come and go randomly. see pics attached.

Attachments
   IMG_4803.jpg
   IMG_4802.jpg
   IMG_4801.jpg
#2 kelvin.ng5186 8 months ago

#1 Hi, it looks like is the LC LM PH miss firing, you can try to remove the ph and clean the PH contact point on the Ph and carriage, then reinsert the ph and test print. if problem persist, you may need to replace the PH.

Was this helpful?Yes1 No0
100% of users thought this content was helpful.
How can we improve it?
#3 HP-Sonia 8 months ago

Hello @bjorn.b5176

It could be an electrical problem due to missing contacts or parts damaged.

What @kelvin.ng5186 suggests it’s a good point, if not, replace the affected printhead LM/LC.

If it’s not solving it, then a tech must see directly the issue.

Was this helpful?Yes0 No0
How can we improve it?
#4 bjorn.b5176 7 months ago

#3 we have replaced the LC/LM print head. While it was out we cleaned the contacts. We still have the issue intermittently

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Remember
To make recommendations or participate please Sign In and post a message.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...