How likely are you to recommend HP Large Format Knowledge Center to a colleague?
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Not at all likely
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Hello,
Not sure if anyone has come across this issue or not but my HP Latex 360 is performing a hard shut down complete system reboot when it goes to print. I have gone through the service menu and performed all tests (originally thought it was something with the heating system power) but that is all good. I can get it to print a single test plot for printhead alignment but any more than that and it's a total shut down.
Thoughts on additional trouble shooting before I call in a tech?
Ruled out network card and power. Not sure why it'll run all tests but is failing to print.