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ERROR failed to read media tables from printer

#1 knappkustomvinyldecalsllc 7 months ago

Has anyone had this issue and if so, how do I go about fixing it? I've tried uninstalling and reinstalling the software to no avail. I've had the printer less than a year. I use the Flexi12 that came with the purchase. HP 115 print and cut solution. Any help is greatly appreciated.

#2 HP-Sonia 6 months ago

You should make sure you uninstall and reinstall the software as the administrator. Test on another PC and go over all settings in Flexi SAI and the Production Manager.

If the issue persists you should check with your reseller.

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