HI,

I am not able to load Chemica heat press material on my Latex 335 due to the media width being 20".

Is there a solution to this.

Regards,

Percy

Hi @percy.kuka6203,

The normal minimum substrate width is 23 inches (584 mm).

To load substrates down to a minimum width of 10 inches (254 mm), go to the front panel and press the gear icon, then Substrate > Substrate handling options > Enable narrow substrate. With this option, print quality is not guaranteed.

You should be able to load the media with this option.