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Still can not figure out why blue is printing purple

#1 rbiwindowtint661 6 days ago

I have cleaned the printed heads multiple times and the blue is still printing purple. Can anyone please look at the plot and help me figure this out. Also where do we go in the system menu to find how many nozzles are out on the printhead?

#2 HP Daniela Ciolompea 3 days ago

Hi @rbiwindowtint661,

It looks like all the printheads are in good status. The main problem here seems to be related to the color management you are following. Please follow the steps from page 97 of the user's guide to fix the issue. I hope this helps.

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