I recently installed Onyx 12.2 on a new pc. Running 2 HP 365. Everytime I load new media on either printer Onyx does not update automatically. Even if I press "Manual Update" is dosent work. Usually it works when I completely close Onyx and restart it.
Some customers that are using HP Latex printers with ONYX RIP software may experience instability and/or crashing. The most common cause for these issues is incompatibility between the version of the ONYX driver and the HP Latex firmware version. Below are the steps to follow in order to ensure you have the latest version of the ONYX driver and HP firmware:
If this is the issue then you can simply try to change its os and still there the same issue then https://www.printersrepairnearme.com/blog/fixed-the-issue-hp-printer-not-activated-error-code-30/ might solve your problem. HP also released so many its driver patches you can try those.
Sorry to hear about that. You might also get some kind of help from Google search. Anyways, Here is the installation guide which can help you I think https://windowsmaximizer.com/tutorials/update-device-drivers-windows-10/
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