I am trying to use my cutter to cut kiss and perf cut. We have successfully done this recently. We are now getting a message that says "Digitize point". Prior to that the cutter suddenly stopped actually cutting. It would read the barcodes and act as if it were cutting the kiss and perf (meaning it would go through all the motions of cutting) but not actually cut. Can anyone please advise?
If any of the above points are not helping, please contact HP support for further troubleshooting.
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