Hi. I am pretty new to the HP 360 printer. I have been printing a certain color (kelly Green) for some projects and today the printer produces a completely different color. I have not changed any settings and have auto cleaned the print heads using the printer. I'm not sure why it won't print correctly but won't. I have looked into it a bit and believe it maybe a printhead issue. All my printheads are new within a month and I don't believe I should be having this problem. The green is much ligher than it should be. Please Help.

Hello @gcogswell

My suggestion will the follow:

• Check if cartridges are not expired
• Make a color calibration and ICC profile from the RIP
• If the issue is still there, then call your technical support. They will be able to see in person what is the exact issue.

I've been having a similar issues with color not printing as they are supposed to. Light pink prints as a light yellow/cream color. I have grey colors printing as brown and a color calibration has been completed but with no success. What can be done to resolve this issue and my print heads are out of warranty plus I get notifications of print head quality issues. Not sure if that's the problem.