Has anyone had this issue and if so, how do I go about fixing it? I've tried uninstalling and reinstalling the software to no avail. I've had the printer less than a year. I use the Flexi12 that came with the purchase. HP 115 print and cut solution. Any help is greatly appreciated.

You should make sure you uninstall and reinstall the software as the administrator. Test on another PC and go over all settings in Flexi SAI and the Production Manager.

If the issue persists you should check with your reseller.

I am also facing this kind of problem when I am using my printer for a few years, but recently when I search on google for that and I got help from Epson printer service I really thank them. they really a good helper without taking more time. Visit: https://onsiteprinterhelpdesk.com/epson-printer-service/

#3 i couldnt imagine are you means your hp printer having issue and epson solving that for you? is funny.