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error 504

#1 gg3dmakers7782 a month ago

I've got a problem with hp wallart pluggin - when I clicked "start HPWALLART design" it gives me 504 error...can somebody tell me what it causes? second issue - when i unclicked "selection of backgrounds" or "selection of obects" or both of them it shows NOTHING. I'e got no buttons, no icons, anything. do I missed something with instalation of this pluggin? all integration goes well, i got all checkboxes green

#2 HP Daniela Ciolompea a month ago

Hi @gg3dmakers7782,

Can you please provide your WordPress Admin(wp-admin) credentials to debug the issue. You can drop me an email at latexknowledgecenter@hp.com.

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