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Printing on Paper Issues

#1 NJVermaak a week ago

When printing on paper I'm issues with the heads scratching on the print, or once the print leaves the machine it scratches the wet ink.

I've tried adjusting the heater & vacuum with little to no success.

This happens on 135g paper, and 200g paper.

Settings as follows on the 335:

Temperature 85, vacuum printing 30.

Any advice?

Thank you

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