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Error code 47.5:11

HP Latex 570 Printer

#1 james.nixon6692 3 weeks ago

I keep getting error code 47.5:11 on printer start up. How do i fix it?

#2 kelvin.ng5186 3 weeks ago

#1 47.05:11 – Ink leak detected in the 3 Liter Ink Upgrade Kit tray Problem description: The printer has detected an ink leak in the 3 Liter Ink Upgrade Kit tray. Corrective action:Service engineer:

  1. Replace the leaky part (ink cartridge or ink line).
  2. Clean the 3 Liter Ink Upgrade Kit tray.
  3. Clean the ink leakage sensor and also the other affected parts.
  4. In some cases, cleaning the sensor is not enough to recover the machine. In that case, change the ink leakage sensor.

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#3 HP-Sonia 3 weeks ago

The actions mentioned on #2 have to be taken by an HP Service Engineer. @james.nixon6692 call HP support to deal with the issue.

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#4 james.nixon6692 3 weeks ago

Thanks, working fine now

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The opinions expressed above are the personal opinions of the authors, not of HP.

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