Cancel search

Change in HP Premium Poster

HP Latex 300 Series

#1 agBoston 6 years ago

Recieved a new roll of HP priumim Poster Paper Looks like they have changed product. Same Product number but paper is more yellow other rolls have been more blue-white. Has anyone seen this or know about the change.

#2 HP-Sonia 6 years ago

Hello @agBoston

Can you tell us the Lot number so we can identify the roll?

Was this helpful?Yes0 No0
How can we improve it?
#3 agBoston 6 years ago

N3T49A

Z239370001

Was this helpful?Yes0 No0
How can we improve it?
#4 HP-Sonia 6 years ago

Hello @agBoston

Thanks for your answer I will do the tracking and get you informed.

Was this helpful?Yes0 No0
How can we improve it?
#5 HP-Sonia 6 years ago

Hello @agBoston

Yes you were right. You have already recieved the new version of this substrate which has a less bluish and more neutral white. We have published the media profile in the Media Locator. New version identified with "new" sticker; 8 thousand (vs. 9 thousand); 216gsm vs. 220 gsm; Warmer white; New profile will have a _17 extension (Made in Germany).

Apologies for any inconvenience caused.

Was this helpful?Yes0 No0
How can we improve it?
#6 Graphikal 6 years ago

We noticed the same thing. The surface also seems to have more of a satin coating, and it doesn't appear quite as opaque as the previous iteration. This media was "out of stock" for a while, so we figured this had something to do with it, but our LexJet rep said he checked with HP and it was exactly the same. Thanks for the new media profile - my guys will be happy to know they were right.

Was this helpful?Yes0 No0
How can we improve it?
The opinions expressed above are the personal opinions of the authors, not of HP.

Latest conversations HP Latex

Loading...

HP Latex Blog

Loading...

How likely are you to recommend HP Large Format Knowledge Center to a colleague?
  • Not at all likely
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • Extremely likely
Thanks for your collaboration
To provide additional details, click here.